diff --git a/internal/querycoordv2/services.go b/internal/querycoordv2/services.go
index d76ccb8d72..432ce5ab72 100644
--- a/internal/querycoordv2/services.go
+++ b/internal/querycoordv2/services.go
@@ -99,7 +99,6 @@ func (s *Server) ShowCollections(ctx context.Context, req *querypb.ShowCollectio
 				msg := "show collection failed"
 				log.Warn(msg, zap.Error(err))
 				status := merr.Status(errors.Wrap(err, msg))
-				status.ErrorCode = commonpb.ErrorCode_InsufficientMemoryToLoad
 				return &querypb.ShowCollectionsResponse{
 					Status: status,
 				}, nil
@@ -156,7 +155,6 @@ func (s *Server) ShowPartitions(ctx context.Context, req *querypb.ShowPartitions
 			err := meta.GlobalFailedLoadCache.Get(req.GetCollectionID())
 			if err != nil {
 				status := merr.Status(err)
-				status.ErrorCode = commonpb.ErrorCode_InsufficientMemoryToLoad
 				log.Warn("show partition failed", zap.Error(err))
 				return &querypb.ShowPartitionsResponse{
 					Status: status,
diff --git a/internal/querycoordv2/task/executor.go b/internal/querycoordv2/task/executor.go
index 11b52a3ab3..c8e24fa15b 100644
--- a/internal/querycoordv2/task/executor.go
+++ b/internal/querycoordv2/task/executor.go
@@ -147,7 +147,7 @@ func (ex *Executor) processMergeTask(mergeTask *LoadSegmentsTask) {
 	defer func() {
 		if err != nil {
 			for i := range mergeTask.tasks {
-				mergeTask.tasks[i].Cancel(err)
+				mergeTask.tasks[i].Fail(err)
 			}
 		}
 		for i := range mergeTask.tasks {
@@ -235,7 +235,7 @@ func (ex *Executor) loadSegment(task *SegmentTask, step int) error {
 	var err error
 	defer func() {
 		if err != nil {
-			task.Cancel(err)
+			task.Fail(err)
 			ex.removeTask(task, step)
 		}
 	}()
@@ -396,7 +396,7 @@ func (ex *Executor) subDmChannel(task *ChannelTask, step int) error {
 	var err error
 	defer func() {
 		if err != nil {
-			task.Cancel(err)
+			task.Fail(err)
 		}
 	}()
 
@@ -479,7 +479,7 @@ func (ex *Executor) unsubDmChannel(task *ChannelTask, step int) error {
 	var err error
 	defer func() {
 		if err != nil {
-			task.Cancel(err)
+			task.Fail(err)
 		}
 	}()
 
diff --git a/internal/querycoordv2/task/scheduler.go b/internal/querycoordv2/task/scheduler.go
index 44403b5dfe..7b891fc2d4 100644
--- a/internal/querycoordv2/task/scheduler.go
+++ b/internal/querycoordv2/task/scheduler.go
@@ -675,6 +675,14 @@ func (scheduler *taskScheduler) RemoveByNode(node int64) {
 }
 
 func (scheduler *taskScheduler) recordSegmentTaskError(task *SegmentTask) {
+	log.Warn("task scheduler recordSegmentTaskError",
+		zap.Int64("taskID", task.ID()),
+		zap.Int64("collectionID", task.CollectionID()),
+		zap.Int64("replicaID", task.ReplicaID()),
+		zap.Int64("segmentID", task.SegmentID()),
+		zap.Int32("taskStatus", task.Status()),
+		zap.Error(task.err),
+	)
 	meta.GlobalFailedLoadCache.Put(task.collectionID, task.Err())
 }
 
@@ -695,8 +703,7 @@ func (scheduler *taskScheduler) remove(task Task) {
 		index := NewReplicaSegmentIndex(task)
 		delete(scheduler.segmentTasks, index)
 		log = log.With(zap.Int64("segmentID", task.SegmentID()))
-		if task.Err() != nil && !errors.Is(task.Err(), merr.ErrChannelNotFound) {
-			log.Warn("task scheduler recordSegmentTaskError", zap.Error(task.err))
+		if task.Status() == TaskStatusFailed && task.Err() != nil && !errors.Is(task.Err(), merr.ErrChannelNotFound) {
 			scheduler.recordSegmentTaskError(task)
 		}
 
diff --git a/internal/querycoordv2/task/task.go b/internal/querycoordv2/task/task.go
index 72be3e6a25..128f549a99 100644
--- a/internal/querycoordv2/task/task.go
+++ b/internal/querycoordv2/task/task.go
@@ -37,6 +37,7 @@ const (
 	TaskStatusStarted
 	TaskStatusSucceeded
 	TaskStatusCanceled
+	TaskStatusFailed
 )
 
 const (
@@ -74,7 +75,11 @@ type Task interface {
 	SetPriority(priority Priority)
 	Index() string // dedup indexing string
 
+	// cancel the task as we don't need to continue it
 	Cancel(err error)
+	// fail the task as we encounter some error so be unable to continue,
+	// this error will be recorded for response to user requests
+	Fail(err error)
 	Wait() error
 	Actions() []Action
 	Step() int
@@ -191,6 +196,17 @@ func (task *baseTask) Cancel(err error) {
 	}
 }
 
+func (task *baseTask) Fail(err error) {
+	if task.canceled.CompareAndSwap(false, true) {
+		task.cancel()
+		if task.Status() != TaskStatusSucceeded {
+			task.SetStatus(TaskStatusFailed)
+		}
+		task.err = err
+		close(task.doneCh)
+	}
+}
+
 func (task *baseTask) Wait() error {
 	<-task.doneCh
 	return task.err
diff --git a/internal/querycoordv2/task/task_test.go b/internal/querycoordv2/task/task_test.go
index 8ee9cf1413..c5fe17d5e9 100644
--- a/internal/querycoordv2/task/task_test.go
+++ b/internal/querycoordv2/task/task_test.go
@@ -621,7 +621,7 @@ func (suite *TaskSuite) TestLoadSegmentTaskFailed() {
 	suite.AssertTaskNum(0, 0, 0, 0)
 
 	for _, task := range tasks {
-		suite.Equal(TaskStatusCanceled, task.Status())
+		suite.Equal(TaskStatusFailed, task.Status())
 	}
 }
 
diff --git a/pkg/util/merr/utils.go b/pkg/util/merr/utils.go
index 1f6f17f78e..093830dacc 100644
--- a/pkg/util/merr/utils.go
+++ b/pkg/util/merr/utils.go
@@ -90,6 +90,8 @@ func oldCode(code int32) commonpb.ErrorCode {
 		return commonpb.ErrorCode_MetaFailed
 	case ErrReplicaNotAvailable.code(), ErrChannelNotAvailable.code(), ErrNodeNotAvailable.code():
 		return commonpb.ErrorCode_NoReplicaAvailable
+	case ErrServiceMemoryLimitExceeded.code():
+		return commonpb.ErrorCode_InsufficientMemoryToLoad
 	default:
 		return commonpb.ErrorCode_UnexpectedError
 	}